Terms and conditions
Welcome to Whimsie Artsie!
These Terms & Conditions govern your use of our website and services. By accessing or making a purchase on our website, you agree to these Terms. Please read them carefully before placing an order.
Last updated : 5/10/2025
1. General Information
Whimsie Artsie is an online creative store offering customizable clay articles, tattoo designs, and digital artwork.
The term “we,” “our,” or “us” refers to Whimsie Artsie.
The term “you” refers to the customer or visitor of our website.
We reserve the right to update or modify these Terms at any time. Any changes will be reflected on this page with the updated date.
2. Products and Custom Orders
All our products are handmade or digitally designed, meaning minor variations may occur — these are part of the creative process and not defects.
For custom orders, you must provide accurate details and references. Once approved, customization requests cannot be modified or canceled.
Colors and textures may vary slightly due to screen differences and natural materials.
3. Pricing and Payments
All prices listed are in [insert currency, e.g., INR or GBP] and inclusive/exclusive of applicable taxes (as stated).
We use secure third-party payment gateways (like Razorpay, PayPal, etc.) to process payments.
Whimsie Artsie does not store or access your payment information.
Orders will only be processed once full payment is received.
4. Shipping and Delivery
Shipping timelines depend on the type of product and customization required. You’ll be informed of the estimated delivery time during checkout.
We are not responsible for delays caused by courier companies or unforeseen circumstances.
In case of damaged delivery, please contact us within 48 hours of receiving your order with photos for verification.
5. Returns, Refunds, and Cancellations
As our products are custom-made, we do not accept returns or refunds unless the product is damaged upon arrival.
Damage claims must be supported with proof (photos or unboxing video).
Refunds, if approved, will be processed to your original payment method within 7–10 business days.
Cancellations are not allowed once a custom order has entered production.
6. Intellectual Property
All designs, artwork, logos, and product images on this website are the intellectual property of Whimsie Artsie.
You may not copy, reproduce, or use our designs without written permission.
Purchasing a digital design does not transfer ownership or commercial rights — it grants you personal use only, unless otherwise stated.
7. User Conduct
When using our website, you agree not to:
Misuse the website or disrupt its functionality.
Upload false, misleading, or offensive content.
Copy or redistribute any material without consent.
8. Limitation of Liability
Whimsie Artsie is not liable for indirect, incidental, or consequential damages arising from your use of our products or website.
While we strive for accuracy, we do not guarantee that all product descriptions or photos will perfectly reflect the final product.
9. Privacy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect and use your information.
10. Contact Us
For any questions, concerns, or feedback, please reach out to:
🌐 https://www.whimsieartsie.com/